Frequently Asked Questions
What is Wholesale Mart Nepal?
Wholesale Mart Nepal is your premier destination for high-quality products at direct factory prices. We bridge the gap between manufacturers and consumers, allowing you to save money on every purchase.
How do I place an order?
Simply browse our collections and click the "Buy Now" button on the items you want. After you submit your selection, our admin team will contact you directly via call or WhatsApp to finalize the details.
What is the minimum order quantity (MOQ)?
There is no limit! You can order 1 piece or 1,000 pieces—the choice is yours. We provide wholesale pricing even if you buy just a single item.
Do you provide delivery across Nepal?
Yes! We ship to all major cities and rural areas across Nepal including Nepalgunj, Pokhara, Butwal, Biratnagar and beyond, using reliable local courier partners.
How does the payment process work?
Our payment method is manual for maximum security. Once you submit your order, our team will contact you to provide payment options (such as Fonepay, Bank Transfer, or Esewa) and confirm the total amount.
Can I get a refund if there is an issue?
Absolutely. If the delivered product is damaged or does not match your order, please consult with our team within 24 hours. we are committed to ensuring you get exactly what you paid for through replacements or refunds.
Can you source specific products not listed on the website?
Yes! If you need a specific product in bulk that isn't in our current collection, send us a message via the support form. We have a vast supply network and can source items directly for your business.
Can I visit your office to inspect products?
Yes, we welcome our business partners! You can visit our coordination office in Kathmandu to inspect product quality before placing a large order. Please call us in advance to schedule an appointment.
How often do you add new products?
We update our "New Arrivals" almost daily! Since we deal with wholesale trends, we are constantly adding fresh inventory. Keep checking our website to stay updated on the latest deals.
Is there an extra discount for very large bulk orders?
While our single-piece price is already at wholesale rates, we do offer additional "Mega-Bulk" discounts for full carton or high-volume business orders. Feel free to negotiate with our admin when they call to confirm your order.